Refund policy
Return & Refund Policy
Because each item is made to order specifically for you, we do not accept returns, exchanges, or cancellations due to buyer's remorse, incorrect sizing, or change of mind.
Please review all product descriptions, sizing charts, and personalization details carefully before placing your order.
Damaged, Defective, or Incorrect Items
Your satisfaction is important to us. If your order arrives:
- Damaged
- Defective
- Misprinted
- Incorrect due to our error
Please contact us within 7 days of delivery and include:
- Your order number
- A description of the issue
- Clear photos showing the problem
Once reviewed, we'll gladly provide a replacement at no additional cost if the issue is determined to be our responsibility.
Incorrect Shipping Address
Customers are responsible for providing the correct shipping address at checkout. We are unable to issue refunds or replacements for orders delivered to an incorrect address provided by the customer.
Happy Shopping!